Please note that this page will contain more and more information as we collect questions from our consumers. Please feel free to reach out here should you have any questions.
Where do you ship to?
Do you offer Cash On Delivery?
We currently offer cash on delivery for the UAE only. Please reach out on Whatsapp so we can place the COD order for you.
Can I come pick up my product in store?
We currently offer free of charge pickup from our warehouse in Umm Ramool, Dubai. Please reach out on Whatsapp for us to arrange your pickup.
What are your shipping rates?
We offer free delivery for all orders above AED 390. Standard next-day delivery for the UAE with SMSA is AED 10 and AED 25 with DHL.
Standard delivery fees for other countries vary based on the items' weight from AED 39 to AED 89.
What payment methods do you offer?
Our supported payment methods are:
-Credit, Debit Mada cards
-Tabby - pay 25% now and the rest in 3 installments
-Zbooni - receive a payment link via Whatsapp
-Apple Pay payment link - request your link via Whatsapp: 050 805 8428
Can I track my order?
When you order has shipped, we send you an email with a tracking number. Once you click on this tracking number, you will redirected to the DHL website where you will find all the shipping updates for your order.
What is tabby?
To read more about tabby please click here
What size of LED smart skipping rope to choose?
You should choose the size according to your height to ensure the LED stays centered when you jump.
S - 150 to 164 cm height
M - 165 to 175 cm height
L - 176 to 190 cm height