Please note that this page will contain more and more information as we collect questions from our consumers. Please feel free to reach out here should you have any questions.
Can I track my order?
When you order has shipped, we send you an email with a tracking number. Once you click on this tracking number, you will redirected to the DHL website where you will find all the shipping updates for your order.
Where do you ship to?
What are your shipping rates?
Standard next-day delivery for the UAE with DHL is AED 25 for orders below AED 390 but we offer free shipping for all orders above AED 390.
Standard delivery for other countries varies based on the items' weight from AED 49 to AED 89.
Do you offer Cash On Delivery?
At the moment, we cannot support cash on delivery.
What payment methods do you offer?
Our supported payment methods are:
-Credit, Debit Mada cards
-Tabby - 14 days later payment
-Tabby - pay 25% now and the rest in installment
-Zbooni - receive a payment link via Whatsapp
What size of LED smart skipping rope to choose?
You should choose the size according to your height to ensure the LED stays centered when you jump.
S - 150 to 164 cm height
M - 165 to 175 cm height
L - 176 to 190 cm height
What is tabby?
To read more about tabby please click here