ninjoo Concierge
Some things
don't fit in
a checkout.
Whatever you have in mind — we handle it. Start with a message.
Make a request
Prefer to message directly? We're on WhatsApp.
Open WhatsApp →What we handle
Any request.
Any destination.
ninjoo Concierge exists for everything that falls outside the standard shopping experience. The list is only limited by what you need.
Ship to your second home
From a Pent dumbbell rack to your villa in Mykonos to a custom RS Barcelona table delivered to your chalet in Verbier — we coordinate freight, customs, and last-mile wherever you are.
Source outside our range
Something specific in mind that isn't in our current assortment? We work with an extensive network of premium fitness and lifestyle brands and can often source what you're looking for.
Curate a full setup
Moving into a new home or building a dedicated space from scratch? Tell us the room, the budget, and how you move — we'll put together a considered recommendation and handle everything else.
Corporate & gifting
Multiple units, bespoke packaging, delivery across offices or homes. Whether it's six Bala sets for a wellness initiative or a curated gift programme, we handle volume with the same care as a single order.
Track down the rare
Specific colourway, limited edition, discontinued piece — if it exists, we'll find it. Our brand relationships run deep and we can often access what isn't publicly available.
Something else entirely
If you're unsure whether we can help — ask. The worst answer is no, and that's rare. Most requests surprise us in the best way.
"The reformer doesn't know it's a vacation home.
Neither should you."
ninjoo Concierge — for everything that falls outside a checkout
How it works
Three steps.
Zero complexity
on your end.
Tell us what you have in mind
A short message is enough — the product, the destination, and your timeline. You don't need to have all the details figured out. That's what we're here for.
We send you a tailored quote
Within 24 hours, you'll receive a clear breakdown — product, shipping, duties, any local coordination. No surprises on arrival.
We handle everything else
Freight, customs clearance, last-mile delivery, assembly coordination where available. You'll hear from us when confirmed, and again when it arrives.
Ready to start